Location
- Mon-Fri in NYC HQ (we learn best shoulder-to-shoulder)
- Hours & WFH flexibility as needed.
About Ajax
Manual data entry is the worst part of most white-collar jobs. Nobody has it worse than lawyers, who track their time in 6 minute increments. Our app automates the drudgery away, starting with timekeeping. Lost billables and wasted time cost lawyers $100B/year - we fix it.
- Stage: Hit product-market fit, doubling ARR every ~2 months.
- Founding Team:
Why This Role Is Critical
Lawyers who try Ajax are instantly wowed, but they need guidance and support to turn that moment into a lifelong habit. You’ll be the bridge between our users and our product - helping firms succeed, gathering insights, and shaping how Ajax scales.
What You’ll Do
- Partner with founders to launch pilots: check-ins, monitoring, and mini “win reviews.”
- Turn data & conversations into “aha” moments: spot issues early, celebrate wins, and help busy attorneys feel the value.
- Create lightweight playbooks so the next ten pilots run twice as smoothly (think: templated kickoff decks, Slack nudges, automated health checks).
- Feed customer insights to product/engineering so the system keeps improving.
You might thrive here if…
- You love talking to users and aren’t afraid to pop open a spreadsheet (or write SQL) to back insights with data.