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Get in early at a hypergrowth AI startup and own the customer journey end-to-end!
You’ll get more responsibility than you can handle, guaranteed :-)
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Lawyers track their time in 6 minute increments. Lost billables and time cost them $100B/year.
Today, Ajax uses AI to automate timekeeping, find lost billables, and make lawyers’ days suck less.
Long-run, **we’ll use data Ajax already processes - emails, docs, zooms, calls, browsing, and more - to file emails, automate reporting, manage firm profitability, preempt angry clients, and more.
You’ll win pilots - the most important point in the customer journey:
Each new firm runs a pilot before subscribing. They only buy if users understand the app, feel supported, and see their preferences reflected in it. You’ll own the user experience and pilot outcomes.
You’ll drive referrals:
50% of our new sales come from referrals. Your work to make customers love Ajax will fuel this.
You’ll help Ajax scale:
Our pilots reliably get users to an “aha” moment (we’ve won 97% of pilots this year), but it’s high-touch. We run kickoffs, coach users, customize settings, spot issues, build fixes, document ROI, and more.
By writing playbooks, automations, and reports that help us onboard more firms, you have the opportunity to directly double or triple our growth rate.
You’ll get room to run
You’ll have broad latitude to remake our processes, and your own role, as we grow. We don’t want rule-followers - we want to hire incredible people and give them lots of room to build.
If you succeed, you will be the reason Ajax grows 10x. Are you up for it?